Department of Immigration and Emigration in Battaramulla

🕗 opening times

comments 5

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  Marijn Korver

  :: 27 February 2018 14:44:45

  After traveling around the world for 3 years I've found here in Sri Lanka the best and most organized immigration office with smiling and very helpful staff. Location and building is clean, clear and people aren't stress or rushing. Good job!

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  Paul Veerkamp

  :: 23 January 2018 17:16:33

  Pretty easy to apply for a visa, yourself. Don't pay people, a broker or a middleman. Only the official cashier, in the payment area. 1) go to the 4 th floor and fill in the form(bring your own pen), 1 photo, passport size. 2) glue your picture and get a token at the info desk. Glue is available. 3) first area, wait till your number is on the screen, and than to area B, visa interview. 4) after the interview, go to the cashier and pay. 5) wait until they call your token number and get your passport, with your new visa. This takes a little while(2 hours). A good time to go out for lunch. It takes 4 till 5 hours, mostly, from start till finish. Good luck.

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  Milinda Bakmiwewa

  :: 19 January 2018 13:05:33

  The new building is very good.The parking place area is bit far away. There are big delays is their work. On 27/3/2017, I went to do a payment for Dual citizenship. It took about 2 hours, just to do the payment at the cashier. There was only one inefficient cashier with one assistant. I had to fill up a form, then sit and wait for 2 hours. They should increase the number of cashiers and their efficiency, to handle the big crowd.

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  Dilini Madushika

  :: 10 January 2018 10:47:53

  Went to get a new passport. Impressive service. No one ever get lost there, if you ever needed any info or need to be guided, there is always a person to ask anywhere in the premises, and they give clear guidelines to how to get your required service done. All the things are done in a very organized way.

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  Channa Jayasinghe

  :: 29 December 2017 17:29:46

  New place. Enough space. Nice layout. Facilities are here fairly improved. However same staff with old attitude 😞. so lot of embarrassments from in to out. Please practice your patience and go. Restrooms are already broken, dirty walls, foot marks up to waist height in walls. So we too have responsibility to keep clean and tidy.