Hotel Sun Inn & Restaurant in නුවරඑළිය

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comments 5

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  chamila fernando

  :: 19 January 2018 18:09:40

  Came from Australia for a holiday in Nuwara Eliya. Wasn't a good experience. Got charged dramatically. No hot water as advertised. Once turned hot water,system shuts down as the system can not hold the demand.Hasn't got proper set menu.Got charged separately for curries.It's not the matter of spending money. It's the matter of spending money for the service we asked and they promised.

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  Sujith Priyanga

  :: 19 January 2018 15:37:29

  Do not stay here, unprofessional service. Group of 21 could not stay comfortably for 2 nights. No hot water and no working heaters. More than 10 power failures due to overload of powef from shower heaters that did not work properly. House is uncompleted and bill is way too much for small quantities of food. They messed up food orders and we got overly charged for service when we did all the service. Not enough sufficient resources. They got muddled up with the number of guests staying. Do not stay here !

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  Ruwini Wijesinghe

  :: 19 January 2018 10:48:58

  Do NOT stay here! Very dissatisfied and disappointed with the terrible service, no one deserves to be charged so much for very little, we have been tricked into paying over expensive fees for 2 nights when there was not enough food and the power went out more than 10 times because their electricity could not handle the amount of power from the water heaters which did not work properly. Insufficient food and thats what we got charged for the most. We did not see the menu they gave whatever they could cook and as the heaters for the rooms did not work we had to ask for blankets. We got charged for three heaters which we did not even use. No Tv for entertainment. Extremely unhappy because we were looking forward to a great stay but we received the opposite!

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  Arunamali Thuiyahhannadige Fernando

  :: 19 January 2018 10:39:57

  It says there's hot water .Once turn the hot water we lost power 5 times in one night just in this hotel.in the shower when water fills, manhole walks every where.For meals we got charged 350.00 only for plate of rice and additionally charged for curries . Wasn't a good experience. We got charged 107,000.00 for two nights for nothing. Had to explained the owner how the system works..Would not recommend for anyone😟😠😠

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  nishadi w

  :: 19 January 2018 10:37:57

  Fully unsatisfied with the service. No heating or hot water and too expensive for bad service . Very dissapointed with the stay. Charged rs.350 per plate for breakfast with just dhal sambal and dry fish. There were more than 10 electricity power cuts in the hotel only. Bad washroom facilities. We don't recommend this place. Bad management. Charged fake fees. Meals were also late.