Mermaid Hotel & Club in Kalutara

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comments 5

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  Chris Gerrard

  :: 28 April 2018 22:54:45

  Perfect setting, right on the beach. Friendly and helpful staff, good food, pleasant evening entertainment, plenty of trips and activities to do. Good spa and spirts facilities. Not good for children (no entertainment, nothing for them to do) or the disabled (no lift, dining room accessible only by stairs).

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  Mc Connery

  :: 27 April 2018 09:34:12

  The hotel seems to have collected some years. It's in a good shape, but some architectural sins like dark, empty corridors can't be easily fixed. The all inclusive offer is so so. "Fresh juices" stands for one preselected juice like watermelon. Other juices are from concentrates and "not so great". The snacks are ok, but nothing more. The simple rule applies: You get what you pay for. ... While here's definitely a good revenue margin. The pool, garden and beach area are nice. Sometimes stray dogs are at the beach and entering the garden, but we haven't had any unpleasant experience with them.

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  Chris Welton

  :: 13 March 2018 15:58:07

  We enjoyed a bumper holiday (four couples aged 28-60) at the Mermaid and had an absolute blast. All inclusive, it was perfect for us to either chill by the pool or go off on excursions around Sri Lanka. The staff are absolutely sensational. They are friendly, attentive and passionate and will make you feel really part of a happy community. This extends into the activities that keep you pleasantly occupied (aqua aerobics, yoga, spa, boules, volleyball) and bring you close to other guests. The food is a brilliant buffet of delicious curries and is very veggie friendly. Our rooms were simple and very comfortable with a beautiful view of the resort and the beach. We loved this place and it made for a perfect family holiday.

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  Gareth Taylor

  :: 07 March 2018 23:13:59

  This is not a 3 star hotel, it is without a doubt a 4 star hotel at a 3 star price. The staff are just incredible - they will do anything to make your stay as comfortable as possible. I encountered no problems with my room which was surprising really beautifully presented and the bathroom was excellent, even better than most hotel bathrooms in the UK. Our towels and bed linen were changed everyday and our housekeeper even added petals to the bed everyday, it was a classy touch and we appreciated it. We stayed on an all inclusive basis which was absolutely fine - the food was often very much the same most nights but that is to be expected and the drinks were slightly limited with wine being extra but you can blame the import tax for that rather than the hotel. The service however from the staff during mealtimes was exceptional and they deserve as much praise as possible. The pool was excellent and we enjoyed it very much although do be aware that this hotel has it's fair share of sun bed hoggers unfortunately. The staff will however bring more out onto the garden for you if you ask them. There are beach boys but they will not bother you if you say no, you just have to be firm and polite. The beach itself isn't great and the sea is extremely rough, I would not recommend swimming in it but a paddle is fine. Overall, I would 100% recommend this hotel - it's a total gem and worthy of your time and money if you're taking a trip to Sri Lanka.

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  Hilary Waite

  :: 03 March 2018 21:36:34

  We’ve just returned from a relaxing 10 days at the Mermaid Hotel and club. The outstanding feature was the friendliness of the staff and their desire to ensure we enjoyed our holiday and nothing was too much trouble for them. The rooms were lovely, all having a view of the sea, the grounds well cared for and the opportunity to relax in peace and quiet or join the range of activities available at the club adjacent to the garden was commendable. We particularly liked the availability of water coolers avoiding the use of plastic bottles. I thought that it was a little extreme not to offer mojitos or similar as part of the all inclusive package simply because sugar and mint needed to be added, perhaps the management could look at this as the spirits are part of the package. A small hotel where many people return on a regular basis which is reflective of the popularity of this hotel and club