The Kingsbury Colombo in Colombo

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comments 5

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  chathira siriwardena

  :: 26 March 2018 07:08:24

  I used to have an okay opinion about this place, but today's high tea just changed it completely. First of all the spread was not very impressive. There was a fly buzzing about at the sandwich stand. Everything was mediocre., nothing special, including the desert. Service is just sad. After my mum spilled her drink on the table ., I asked for it to be cleaned. I saw the manager type fellow just walking about., doing nothing. Had to tell a waiter again., who got the job done. Many off the staff were chatting about their personal affairs, which is very unprofessional. Then at the juice bar., I was told 'you come back' because there were no glasses. This was just hilarious. Usually, they ask politely to go sit and they would bring it over or say please come back after five minutes and I'll have it ready for you. The seats we sat on were poorly maintained. And the list just continues. It's not that I'm an extremely fussy person., but one does compare. I've been to my fare share of five star hotels., in Sri Lanka and over seas. This is just substandard. It's embarrassing really. I really hope they improve. The only good things., flowers were nice. Pleasing to the eye. And that one waiter who got the job done.

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  We Wander Sri lanka

  :: 13 March 2018 16:54:19

  The Hotel has a good location and most rooms command a great view. Comfortable lobby and a well-stocked pastry shop. The breakfast buffet is also good. The rooms however, could do with better maintenance and give a slightly run-down feeling. The Room service menu has hardly any choice for vegetarians.

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  Tim Allen

  :: 13 March 2018 15:20:20

  Excellent staff! Very friendly and professional. The price is comparable to other fine hotels. The hotel is beautiful; however, the bathroom is on the smaller side. Overall, a very good place to stay.

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  Ruwan Illeperuma

  :: 07 February 2018 15:47:34

  Can experience one of the best 5 star experience in Colombo. Food is great. Staff is well attainable even you are an in-house gust or event participant. This place is also ideal to have meetings and official conferences as well. Can negotiate with management to have the best you want for the occasion. Ample parking available at the back of the hotel.

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  Vinu Perera

  :: 30 January 2018 19:58:52

  One of the leading 5 star hotels in Colombo. Friendly staff. Good food. Great pool side cafe. Prices are slightly higher here compared to some other Hotels. But it's worth it if you don't mind spending a couple extra bucks.