Lanka Hospitals i Colombo

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kommentar 5

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  Sasanda Gayan

  :: 30 March 2018 21:01:47

  Poor service. I was there once with my wife. They misguided me when billing and it took more than one hour to guide me through the correct path for insurance payment. Billing guys are ego full. Customer service is 0. Not recommended. Government hospitals are better than this.

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  Anuradha Nanayakkara

  :: 30 March 2018 09:05:21

  Parking charges are too much. We go for doctor booking, laboratory testing and collect the report. Each and every time we have to pay for parking additionally nevertheless we are separately charged for the hospital each of the facility. Also the exit queue from the parking billing point is too long. So this waiting delay too is added to the billing for parking, making it worse. We had to pay for two hour charge for 1 hr and 8 min period and we were on the queue more than 15 min. This is unreasonable since we have already paid the hospital charges for channeling, buying medicine from inside pharmacy (this also has a long waiting period) gone to the cafeteria during the waiting for medicine at pharmacy.

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  Sandun Fernando

  :: 29 March 2018 22:49:32

  Very poor service. They have dropped their quality to 0. Staff is damn lazy. Specially front desk ladies. They are talking gossips and not caring about the patients or people. It’s more like a beauty salon. It was a good hospital. But now it is the worst hospital in the island.

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  NERID PERERA

  :: 28 March 2018 22:09:40

  Very poor service... Doesn't even deserves a single star..I am normally a very optimistic guy but Lanka Hospital is the worst place on earth to keep hopes.. everything is horrible from tip to toe.. Blood spilled beds in ERs.. There was no sign of cleaning of alleys.. We had to admit to a cubicle type ward due to unavailability of seperate rooms.. Walls are filthy.. floor is dirty.. curtains are of full of dirt... Doctor took ward round has no clue of any of the patients and asked the reason for admission.. I was astonished for a moment thinkinh what should I answer to this person... Always keep collecting interim bills as they use to include additional drugs on to your bill. Please avoid Lanka Hospital by all Available means if possible..

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  Riyesha Hettiarachchi

  :: 04 March 2018 14:07:40

  Very poor service. Really wish there’s no star status and I had to give a star for their services to write a review. My dad had an appointment at 12pm and when we got there they said Doctor is going to come at 2pm. They didn’t even try to contact us to inform this. However we came back to see the doctor same day and we arrived 20mins earlier. Front desk people mentioned the doctor came and left early. We are not even from Colombo and came all the way down to see the doctor. They even had our contact no. Very bad experience with Lanka Hospital. They should improve their services more....