Nawaloka Hospitals Rajagiriya in Sri Jayawardenepura Kotte

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comments 5

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  Sam S

  :: 25 March 2018 08:12:53

  We were initially quoted a sum of 50000rps for a minor dental procedure. Upon being admitted I realized that the hospital was trying to add on as many charges as possible. After the procedure was complete I rang the billing department to inquire about the bill and was told that the bill was now 75000rps. Prior to being discharged I was finally charged a whopping 105000rps! Upon speaking to family and friends they told me that they too had similar experiences. This hospital hides it poor medical and unethical billing techniques behind it's fancy new architecture. Not only do they rip you off but they provide you with a sub standard overall experience. Extremely disappointed.

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  Yehan Harshana

  :: 20 February 2018 07:25:43

  Worst customer service experienced @ nawaloka today. My girl booked an appointment for a dermatology treatment at her face. At the time of the appointment the call operator (male) has informed that there's nothing to be prepared and just to come for the treatment. (Today @ 7am). However once she come to the hospital, a lady told that you should stop applying all the creams before two days time & the treatment cannot be done today. She came to the hospital after having a leave from her office. Your customer service is just as a typical government hospital. Please be responsible in your customer service. I ll not inform even my enemy to visit nawaloka....

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  John H.

  :: 14 February 2018 22:27:13

  Just got an angiogram and a stent put in by Dr.(Mrs.) M. Fernando. She and her staff were very professional and kind to me and my family. As we do not live in Colombo, they went out of their way to be helpful to us during and after the procedure. Yes, Nawaloka is huge and confusing but we did manage to get where we needed to be. When I was on 5th floor and ICU the nurses and staff were caring and respectful to me and the other patients. Their cheerful attitudes and smiles go far to help patients and family feel assured while in hospital. The food was rather dreadful but it is possible for family to bring outside food in for you. They made frequent offers of tea which I accepted. The Sleep Study package is a good deal and the staff and doctor are also very helpful in understanding where you are at if you have Apnea. I would return to this Hospital if needed and would not hesitate to bring my family here also. I put my family up at the nearby Hotel Nippon located 330 meters from the hospital (easy walking).

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  saf082

  :: 20 December 2017 12:12:33

  Good Hospital, A hospital which constantly under construction. Appreciate the warmth of the front area staff. Need special attention on the accessibility for the new car park. it's cramped up... guess they got only one exit... it takes approx 30mins to drive out from the car park's 4th floor during peak hours... 😎

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  Prabath Fernando

  :: 07 December 2017 16:32:11

  Nawaloka Hospital is one of the oldest private hospitals in the world. This one is also expensive as others but the customer service here is undoubtedly the best in the country. Well trained staff. Very Helpful and kind. Medically well equipped hospital with all modern facilities.