Royal Thai Embassy en Colombo 07

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comentarios 5

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  Kelly Strong

  :: 03 April 2018 22:43:11

  Went to the embassy along with my relative and an elderly couple with the same predicament - facing forced disembarkation from a cruise ship in Sri Lanka (next port of call was Thailand) as they had no Thailand visa and not allowed to remain on the ship in Thailand as per immigration of that country. We had letters from the cruise ship advising that we were just there for one day in Sri Lanka and any help in obtaining a transit visa for Thailand would be appreciated. We gave the information and passports to the personnel at the embassy gate. He returned after speaking with the visa agent inside and advised we were not allowed to enter the embassy without an online appointment. We advised that the online appointments available were more than a week away and asked if we would be able to speak with someone inside to explain our unique circumstances and we were greeted with anger, dismissal and shouting from personnel at the embassy. I called the embassy and was able to speak with someone inside and tried to explain our position and was told “this is not our problem m’am”. I understand following procedures and guidelines but there should be some discretion for special circumstances and moreover some kindness and customer service would have gone a long way.

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  TukTukDude

  :: 13 March 2018 11:11:50

  GET PREPARED WITH ALL DOCS. Act like you are familiar with the embassy at the gate. (I am quite sure the security Guard not gonna hurt you as per the reviews on here) The security guard will ask for your online appointment no. Simply walk inside and there will be a small room for Visa. If you have any questions discuss it with one of individual who handed over docs and waiting for payments. (It’s hard to reach the counter to catch a staff member since it always full) If everything ok, wait in the queue for your chance. Just hand over all the docs and he/she will ask for wait for a call from payments counter if all the things ok with you. Just make the payment and collect the receipt and you are free to go. That’s all!!! Conclusion - Be smart, be nice to everyone. No one is gonna hurt you here. It’s a busy place and the staff is working hard. As per my experience it’s far more better than other ugly government Offices. Again, BE PREPARED WITH COMPLETE DOCs. That’s all!!! Good luck for everyone!!!

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  suresh madushan

  :: 08 March 2018 22:02:08

  Dissatisfied .they didint give good assistant for the customers. I have visited 3 times to get visa.even they didnt care about international organization letters.

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  Humanity Manussakama

  :: 03 March 2018 08:12:36

  Very nice staff. The lady who I spoke to regarding my visa was very helpful. Even the security officer was friendly. Not wasting time.

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  Husny Jiffry

  :: 14 November 2017 12:25:02

  Zero efficiency! Cannot answer calls in the premises. Doorman is very rude. However you have to visit to get Thai visa. 😕 Totally disappointed.