Dialog Customer Service Center in Colombo

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comments 5

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  Agatha Jayawardena

  :: 28 March 2018 14:16:13

  Dialog Wattala has the MOST IMPOSSIBLE and INEFFICIENT customer service. They talk like they are doing you a favor and this is after waiting for about 45 mins to get to the counter. Absolutely lethargic to say the least.

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  Judah Niroshan

  :: 14 March 2018 18:53:06

  Good customer service....

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  Akhila Kavinda

  :: 21 February 2018 01:00:04

  Store itself is good, futuristic like what you'd find in developed economies. But what's the point in having all that when you offer bad customer service. I was being tossed around and had to talk to multiple people who thought it was not their job to serve me as a customer and kept pointing fingers to some other person to offer me help. I was standing there for about 15 mins and the decided its the wrong store to visit, before I walked out. No point having fancy stuff, if you don't recognize the customer, might as well close shop. 1 star for the AC on a hot day.

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  ALI AKBER HAMZA

  :: 06 December 2017 13:38:49

  Very hot no fan or a.c.

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  Anusha Gunasekera

  :: 12 September 2017 15:46:30

  Very disappointed with the connection. I have been using my Dialog connection for the last 10 years or more I never had any issues but lately I've been charged Rs 2000 within a day for no reason. When checked with Dialog CS they say that it's because I browsed some websites and they tend to advertise or something like that. I don't understand the reasoning or the logic behind it!!!! If we are your Customers you need to ensure proper measures are used to protect us from these sort of issues.